Customer Feedback

2014 Customer Survey

At Bottom Line, we value your feedback and opinion on our services. Every year, we ask our clients to take a brief survey to help us better understand their experience working with us. The above inforgraphic is a snapshot of our 2014 results. Below is data from 2004-2014, where you can see how well we do in the following four categories: 

2014 Measurable ResultsMeasurable Results

(Note: Percentage determined by number of people answering “virtually always” or “most of the time”)

2014 Linking Strategy

Linking Strategy, Creative and Business Objectives

(Note: Percentage determined by number of people answering “virtually always” or “most of the time”)

2014 Compelling Stories

Compelling Stories and Materials

(Note: Percentage determined by number of people answering “virtually always” or “most of the time”)

2014 Business

Business Relationships

(Note: Percentage determined by number of people answering “virtually always” or “most of the time”)